Is my payment protected when I book with MotoGS WorldTours?

Payment protection is an important trust factor when booking a motorcycle tour, especially when deposits or advance payments are required. Riders should know who they are booking with and how their money is protected if the organiser becomes insolvent.

For package travel arrangements covered by German package travel law, insolvency protection is not optional. It is a legal requirement for the tour organiser. This protection is documented through customer money protection documentation, often referred to as an insolvency protection certificate or security certificate.

MotoGS WorldTours is based in Germany and provides the required customer money protection documentation for tours where this applies. Riders receive the relevant documentation as part of the booking process before payment is requested.

This means that customer payments are not handled on a “just trust us” basis. Where German package travel rules apply, payments are backed by the required insolvency protection framework. This gives riders a clearer and more trustworthy basis when booking an international motorcycle tour.

Customer money protection is different from personal travel insurance. It does not replace travel cancellation insurance, international health insurance, private accident insurance or rescue and evacuation support. Those are separate insurance topics that riders should check before departure.

More details are available in the applicable GTC.