Does the motorcycle have an emergency call system?

BMW Motorrad offers an integrated emergency call system for selected motorcycles, known as BMW Intelligent Emergency Call, eCall or SOS emergency call. This system can support riders after an accident or in a serious emergency by connecting the motorcycle with a BMW call centre and transmitting location data where the service is available.

On MotoGS WorldTours Balkan and European tours, all BMW GS motorcycles we use are equipped with BMW Intelligent Emergency Call, regardless of model. This includes models such as the BMW F750GS, BMW F800GS, BMW F850GS, BMW F900GS Adventure, BMW R1250GS and BMW R1300GS.

A major advantage is that the system is integrated into the motorcycle and does not depend on the rider’s smartphone. Depending on the situation and the impact detected by the motorcycle, the emergency call can be triggered automatically. It can also be activated manually from the motorcycle.

If an automatic emergency call is triggered, the BMW call centre can establish a voice connection with the motorcycle through the built-in hands-free system. If the rider is able to respond and everything is under control, the situation can be clarified directly. If the rider does not respond, emergency assistance can be initiated according to the available information and local emergency procedures.

This can be especially valuable on remote roads, mountain sections or less-travelled routes, where fast orientation and location transmission can make a real difference. It is one of the reasons why we consider BMW Intelligent Emergency Call an important safety feature for guided motorcycle touring.

However, no technical system should be misunderstood as a safety guarantee. Mobile coverage, country availability, technical conditions and local emergency response can vary. Riders should still prepare their own phone for international travel before departure.

For international riders, especially from outside Europe, an eSIM can be a practical option for mobile data during the tour. An eSIM is a digital SIM profile built into a compatible smartphone or device; it is not a physical SIM card. It can usually be installed before departure and activated after arrival in the relevant country or region. MotoGS WorldTours can provide practical preparation information about eSIM options before the tour starts.

BMW Intelligent Emergency Call is an additional safety feature included with all BMW GS motorcycles used by MotoGS WorldTours on Balkan and European tours. It does not replace responsible riding, proper protective gear, travel insurance, personal mobile-phone preparation or the guide’s safety instructions.